Last updated: 17 July 2026
This policy explains the Cookies we may use, why we use them, and how you can control them when visiting the Jabnest Helping Hand website.
1. Introduction
Welcome to JABNEST HELPING HAND.
This Cookie Policy explains how JABNEST HELPING HAND (“we”, “us”, “our”, or “the NGO”) uses cookies and similar technologies on our website (the “Website”).
We are committed to respecting your privacy and protecting your personal information. This Cookie Policy should be read together with our Privacy Policy.
As an organisation operating in Ghana, we seek to handle personal data responsibly and in accordance with applicable laws of the Republic of Ghana, including the Data Protection Act, 2012 (Act 843), where applicable.
2. What Are Cookies?
Cookies are small text files that are placed on your computer, mobile phone, tablet, or other device when you visit a website.
Cookies allow a website to recognise your device and remember certain information about your visit.
We may also use similar technologies, including pixels, tags, scripts, web beacons, and local storage technologies. In this Cookie Policy, we refer to all such technologies as “Cookies”.
3. How Jabnest Helping Hand Uses Cookies
We use Cookies to help us:
- Make our Website function properly;
- Improve the security of our Website;
- Remember your preferences;
- Improve your browsing experience;
- Understand how visitors use our Website;
- Analyse Website traffic and performance;
- Improve our content and online services;
- Support our NGO programmes and digital activities;
- Understand the effectiveness of our online campaigns;
- Support donation, volunteer, enquiry, and contact functions where applicable; and
- Improve the overall performance and usability of our Website.
4. Types of Cookies We May Use
4.1 Strictly Necessary Cookies
These Cookies are essential for the basic operation of the Website. They may be used to support:
- Website security;
- Page navigation;
- Session management;
- Website functionality;
- Forms and essential features; and
- Cookie consent preferences.
Because these Cookies are necessary for the Website to operate, they may not be disabled through our Cookie consent tool where they are strictly necessary for the Website’s operation.
4.2 Functional Cookies
Functional Cookies help us remember choices and preferences made by you when using the Website. These may include preferences relating to:
- Language;
- Region;
- Website settings; and
- Other selected preferences.
If you disable these Cookies, certain features of the Website may not function properly.
4.3 Analytics and Performance Cookies
We may use analytics and performance Cookies to understand how visitors use our Website. These Cookies may help us understand:
- Which pages are visited;
- How visitors navigate the Website;
- How long visitors spend on pages;
- General Website traffic patterns;
- General device and browser information; and
- Website performance.
We use this information to improve our Website, identify technical issues, and enhance the experience of our visitors. Where third-party analytics services are used, the relevant third parties may process information in accordance with their own privacy policies.
4.4 Marketing and Tracking Cookies
Where applicable, we may use marketing or tracking Cookies to help us understand the effectiveness of our communication and awareness campaigns. These Cookies may help us:
- Measure online campaign performance;
- Understand engagement with our online content;
- Improve outreach and awareness activities; and
- Measure the effectiveness of digital communications.
We will seek your consent for non-essential marketing or tracking Cookies where required by applicable law.
4.5 Social Media Cookies
Our Website may contain links, buttons, widgets, or embedded content from social media platforms. When you interact with social media content or features on our Website, the relevant third-party platform may use Cookies or similar technologies. The use of Cookies by social media platforms is governed by the privacy policies of those platforms.
4.6 Third-Party Cookies
Some Cookies may be placed by third-party service providers who support the operation of our Website. These third parties may provide services such as:
- Website analytics;
- Website hosting;
- Website security;
- Communication services;
- Embedded content;
- Donation or payment-related services; and
- Other digital services.
We do not control the Cookie practices of third-party service providers. You should review the privacy and Cookie policies of the relevant third parties where applicable.
5. Cookie Consent
When you first visit our Website, we may display a Cookie notice or Cookie consent tool. Where required by applicable law, we will request your consent before using non-essential Cookies. You may be given the option to:
- Accept all Cookies;
- Reject non-essential Cookies; or
- Manage your Cookie preferences.
You may change or withdraw your Cookie preferences at any time through the “Cookie Settings” or “Manage Cookies” option on our Website, where available. If you withdraw your consent, this will not affect the lawfulness of any processing carried out before your consent was withdrawn.
6. How to Control Cookies
You may control or delete Cookies through your Internet browser settings. Most browsers allow you to:
- View Cookies;
- Delete Cookies;
- Block Cookies; or
- Receive a notification before a Cookie is placed on your device.
Please note that disabling or deleting Cookies may affect the operation and functionality of some parts of our Website.
7. Cookies and Personal Data
Some Cookies may collect or be associated with information that may constitute personal data. Where we process personal data through Cookies or similar technologies, we will handle such information in accordance with our Privacy Policy and applicable data protection laws.
We take reasonable steps to protect personal data against unauthorised access, loss, misuse, alteration, or unlawful processing.
8. Data Sharing
We may share Cookie-related information with authorised service providers that help us operate, secure, analyse, or improve our Website. We will take reasonable steps to ensure that service providers handling information on our behalf process such information only for authorised purposes and in accordance with applicable requirements.
We do not intentionally sell personal information collected through our Website.
9. International Processing
Some of our technology or service providers may process information outside Ghana. Where personal data is processed outside Ghana, we will take reasonable steps to ensure that appropriate safeguards are considered in accordance with applicable data protection requirements.
10. Children and Young Persons
JABNEST HELPING HAND is committed to protecting the privacy of children and young persons. Where our programmes or activities involve children or young persons, we will take appropriate steps to protect their personal data and privacy in accordance with applicable law and our safeguarding responsibilities.
We do not knowingly use Cookies to collect personal data from children unlawfully.
11. Changes to This Cookie Policy
We may update this Cookie Policy from time to time. Changes may be made to reflect:
- Changes to our Website;
- Changes in technology;
- Changes in the Cookies we use;
- Changes to our services; or
- Changes in applicable legal or regulatory requirements.
When we update this Cookie Policy, we will change the “Last Updated” date at the top of this page. We encourage you to review this Cookie Policy periodically.
12. Contact Us
If you have questions about this Cookie Policy or how JABNEST HELPING HAND uses Cookies, please contact us.
JABNEST HELPING HAND
Email: jabnesthelpinghand.gh@gmail.com
Telephone: 0559682871
Location: Ghana
Website: The official Jabnest Helping Hand website.
JABNEST HELPING HAND is committed to respecting your privacy and handling personal data responsibly.